Rules to Visit Gryphon or Schedule Repairs

Gryphon's current repair scheduling:

All in-person repair consultation is by appointment only. Please call us at the shop (650-493-2131) to schedule an appointment to bring your instrument in for evaluation. Due to the backlog of work, we are not able to take in repairs without an appointment. 

While we can often restring your guitar, banjo, mandolin or ukulele on the day you bring them in without an appointment, it’s a good idea to call in advance to make sure we have the time free to do the job. You do not need an appointment to pick up your guitar after repairs are completed.

Gryphon's Updated Retail Rulebook

Thanks to fewer restrictions on shopping you no longer need to make appointments to visit the retail showrooms at Gryphon!

Also, we recommend that you wear a mask but it's not required.

Note that since our Repair Department continues to be busier than it's ever been, repairs are still booked by appointment only.


Please stay connected with us through our website, email newsletter (subscribe on our website), and social media for up-to-date information. During these unprecedented times, we wish to continue to fulfill your musical needs as best we can while observing all necessary health and safety practices.

You can email any questions to